Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact order to diagnose your issue more smoothly, please confirm with us something below. Pressing the key combinations CTRL+SHIFT+ESC will open the Device Manager, after clicking on File > Run a New Task, right after enabling the option Create this task with Administrative Privileges and in the text field type PowerShell after clicking on Ok. There is an official article talk about how to troubleshoot app problem, we could use it as a reference. Press Windows Key + R key bring up Run dialog, type wsreset.exe and press Enter Key.īesides, we usually get this app from the official website below, if you have uninstalled it, please try download it from here.
Then, please try reset the Windows Store cache. I suggest to check your graphics card drivers software at first, maybe some 3D game settings cause this problem. In order to diagnose your issue more smoothly, please confirm with us something below.ġ.Have you do some operation before this issue occurred, such as install driver or install update.Ģ.Is there any message describe your issue?Īfter my survey, many users have the same issue like you.
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